You’re losing sales every day and you don’t even know it
By Joe Basques Back in December on this blog I posted the story of a potential sponsor regarding a series of content surrounding the Patient Protection and Affordable Care Act (PPACA), commonly referred to as Obamacare. I recommended we tell the complete story of PPACA from multiple angles, and position this provider as a thought leader on this entire subject. We could have exposed his product to multiple viable markets that he had not even considered. After multiple discussions it became clear that the potential sponsor wanted some content that simply said “Here’s my product, buy it.” There was no interest in going deeper and telling the entire story. Over the last several years, I can’t tell you how many times I’ve heard companies say “we know who our top ten customers are, and we’re already engaging them.” That’s not really true. We’ve found that everyone knows a few people in each of the top 10 customers, but know nothing of 10 times the number of cont...