Why you aren't measuring the right thing
David Meerman Scott is one of the social media gurus I follow. His focus is primarily on consumer level marketing and isn't always on track with what I concentrate on, but he still has good stuff to say. Today he popped up with a portion of a podcast where he rants about ROI. It's worth a listen.
Not sure what you mean by me focusing on "consumer level marketing"... I write about all kinds of marketing. But thanks for pointing to my rant.
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