Jill Rowley, social selling, and finding a kindred spirit
Last week I had the distinct pleasure of discovering Jill Rowley, who is known by many people as a #socialselling guru. Until I listened to her on the #FridayHangout (another weekly event I am growing addicted to) I had never heard of her. By the time the 45-minute session was over I came to a new appreciation of smart people in sales. There were many high points of the discussion, but when she said, “Sales people need to stop selling and start serving” their customers,” I actually stood up from my chair and shouted “YES!” while pumping my fist in the air. The bulk of the conversation was around the need of sales professionals to be communication hubs for customers, not just a person pushing a product. This philosophy has made her an in-demand thought leader in new media and a very unpopular employee . That’s to be expected especially since the more established a company is, the less likely they know how to communicate in the 21st Century. Jil...